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Lots of things can go wrong with locks. Keys can break off in them. Dirt or
debris can clog them. Vandals can destroy them. Design flaws and wear can
ruin them. The best thing to do is
call us or a
locksmith in
your area. But in order for us to advise you appropriately, have the
answers to the following questions ready (accuracy counts!):
1) What are the exact year,
make, and model of the vehicle?
2) Can the vehicle be
driven, or is it stranded? If it is stranded, what is its exact
location?
3) Which lock or locks are
affected? (ignition, passenger door, etc.)
4) What exact symptoms is
the lock displaying? Try to have as complete a description as possible.
(i.e. “The key won’t even go in.” “The key goes in but won’t turn.” or “The
key turns, but nothing happens.”)
5) Does the key appear to be
in good condition? Is it the only key you have?
With the above information
the locksmith has the best chance of helping you solve the problem as quickly
and inexpensively as possible. If the vehicle is still drivable, he or she
will probably advise you to bring it by the shop for an assessment. Some
makes and models have typical problems that we can diagnose right over the
phone. Keep in mind that the ignition lock is connected to dozens of other
devices, such as electrical switches, transmission shifters, and more. In
some cases what appears to be a lock problem could have nothing to do with
the lock at all. Don’t be surprised if the locksmith refers you to a
mechanic. On the other hand, sometimes a restored key is all you need! If a
replacement lock is needed, the locksmith may have it or be able to obtain it
for you. In other cases, he or she may recommend purchasing the parts from
the dealer. In any case, the advice of a locksmith can get you started in
the right direction. Important: Don’t allow a dealer or mechanic to
install a replacement lock without having it keyed to match your key first! |
